OUR STORY
We stock sensory bags and a wide array of visuals and resources. Over time we will develop our offer and tailor make our products to provide even more for all of our families. This website is for anyone who is neurodivergent, or any who just need something to help them regulate their emotions. Some of our products may be more suited to those with Autism or ADHD, but most products will be catered to any who need it.
OUR MISSION
At Differences not Disabilities we would like to supply families , people and anyone who needs it with ways to help them regulate their emotions and improve their quality of life.
" The eardefenders are great so much easier to put on for him than the last ones and he loves the yellow as it’s like builders wear! , THANKYOU , SO MUCH" "
SUPPORT
Frequently asked questions
Have a question that's not listed here? Contact us today, our expert team will answer any of your questions.
What is your company?
Differences not Disabilities is dedicated to providing affordable, durable, and effective resources for individuals with Special Educational Needs (SEN). Our offerings include sensory bags, stories, visual supports, and behaviour consultancy. We strive to empower individuals by providing tools to help regulate emotions and improve quality of life.
Why should I buy from you?
We offer high-quality resources that are specifically designed to meet the unique needs of individuals with SEN. Our products are developed by experienced professionals in the field of SEN, ensuring they are both effective and durable. Additionally, we are committed to ethical practices, supporting autonomy, and promoting inclusivity.
What is in the bag?
Each bag contains 12 toys. Every bag is carefully curated with items designed to help individuals with sensory processing issues manage their emotions and stay calm.
How tough are the bags?
Our sensory bags are made from high-quality materials to ensure durability and longevity. They are designed to withstand regular use and the occasional rough handling that can occur in daily life. We have attempted to break them a few times!
What if I’m not happy with the product?
If you are not satisfied with your purchase, please contact us within 30 days of receiving the product. We offer a hassle-free return policy and will work with you to resolve any issues, whether that means providing a replacement or a refund.
Who makes the bags?
Our sensory bags are made by a team of qualified professionals with extensive experience in SEN. The team is led by a qualified SEN teacher who ensures that all resources are practical and effective.
Where are the bags made?
Our bags are made in the UK, ensuring high standards of quality and ethical production practices.
Do you ship outside of mainland UK?
Currently, we ship to mainland UK. For international shipping inquiries, please contact our customer service team for more information.
How long does delivery take?
Delivery typically takes 3-5 business days within mainland UK. We strive to process and dispatch orders as quickly as possible.
What are your business hours?
Our business hours are Monday to Friday, 9:00 AM to 5:00 PM. We are closed on weekends and public holidays.
How can I contact you to suggest resources?
We welcome suggestions and feedback! You can contact us via email at differencesnotdisabilities@gmail.com or through our contact form on our website.
Can I request assistance in a language other than English?
We primarily offer support in English, but we will do our best to accommodate requests for assistance in other languages. Please contact us to discuss your needs.
How do I unsubscribe from the email list?
To unsubscribe from our email list, click the "unsubscribe" link at the bottom of any of our emails. Alternatively, you can contact us at info@differencesnotdisabilities.com, and we will remove you from the list.
How can I leave a review?
You can leave a review on our website under the product you purchased. We also welcome reviews on our social media pages.
Do you have a physical store?
Currently, we operate exclusively online. However, we participate in various tradeshows and exhibitions where you can see and purchase our products in person.
Can you recommend products to suit my child?
Absolutely! Our team is happy to help you choose products that best suit your child's needs. Please contact us with information about your child's specific requirements, and we will provide tailored recommendations.
Our Blogs & Case Studies
Welcome to our blog, where we share invaluable insights & information
Autism spectrum disorder
Check out our latest blog, about autism spectrum disorder & .......
Is autism being overdiagnosed?
Check out our latest blog, about Is autism being overdiagnosed? .......
What is the difference between ADHD & autism
Check out our latest blog, What is the difference between ADHD & autism .......
" Anthony’s personalised sensory bag has not just helped Anthony regulate his emotions but has also helped his sisters too. Anthony has known Kurt for many years and he personally has helped Anthony and our family with advice and support , with many of Anthony’s difficulties he has faced through the years as a sen mum it’s very hard to get advice help and support, but Kurt and his team always went out there way to help We appreciate you all "
