GDPR and Privacy Policy
Differences Not Disabilities is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what information we collect, how we use it, and your rights.
Differences Not Disabilities provides autism awareness training, restraint reduction training, education, behaviour support, resources, and community events to improve understanding and quality of life for neurodivergent individuals.
We may collect and process personal details such as your name, email address, phone number, or postal address when you contact us, sign up for events, or purchase products. We may collect payment information for purchases, handled securely through trusted third-party payment providers. We may keep training and support records where you have booked training, coaching, or educational support with us, as well as health and safety information such as medical declarations for training sessions involving physical activity. We may also collect feedback and survey responses provided voluntarily, along with website usage data such as cookies, analytics, and browsing behaviour.
We will only use your personal information when the law allows us to. This may include providing our services, training, and resources, processing bookings, payments, and event registrations, communicating with you about your enquiry, order, or training, keeping records for health and safety compliance, collecting feedback to improve our services, and meeting legal, safeguarding, and regulatory obligations. We do not sell or share your personal information with third parties for marketing purposes.
Under UK GDPR, we rely on one or more lawful bases for processing your data. These are contract where processing is necessary to deliver services or products you have requested, legal obligation where we are required to keep records for safeguarding, taxation, or compliance, consent where you have agreed to receive communications or provided information voluntarily, and legitimate interests where processing helps us to run our services in a safe and effective way.
We use trusted service providers such as secure payment platforms to process some information on our behalf. All personal data is stored securely and only accessed by staff who need it for their role. We only keep your data for as long as is necessary for the purposes outlined in this policy.
You have rights under UK GDPR including the right to access a copy of your personal information, the right to rectification of any inaccurate or incomplete information, the right to erasure when your information is no longer needed, the right to restrict processing in certain circumstances, the right to data portability in a usable electronic format, and the right to object to certain types of processing such as direct marketing. To exercise your rights, please contact kurt@differencesnotdisabilities.co.uk
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Our website may use cookies and analytics to improve user experience, measure performance, and understand how visitors interact with our content. You can manage or disable cookies through your browser settings.
In line with our safeguarding responsibilities, we may share information with relevant authorities if there is a risk of harm to an individual or where required by law. Otherwise, all personal information will be treated confidentially.
We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Any updates will be posted on our website with the latest revision date.
If you have any questions or concerns about how we handle your data, please contact:
Kurt King
Data Protection Lead and Designated Safeguarding Lead
Differences Not Disabilities
Email: kurt@differencesnotdisabilities.co.uk
If you remain dissatisfied, you have the right to raise your concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk